[SL] DESK is a remote administration and technical support platform that provides full control over user devices through a unified web interface. Screen sharing, terminal and file system access, bulk command execution, and session recording capabilities enable organizations to efficiently perform maintenance, administration, and technical support tasks
User Device Management
Full remote control of user devices enables rapid troubleshooting and issue resolution without physical access to the workstation. Multi-monitor support, remote reboot capabilities, and software deployment help reduce incident response times and improve support efficiency
Agent Group Management
Flexible agent group management simplifies administration of infrastructures of any size. Organize devices according to your operational requirements and perform actions across entire groups, saving administrators time and effort
Bulk Commands
Centralized command execution across multiple devices enables automation of routine tasks and rapid deployment of infrastructure changes. Scheduled execution capabilities help administrators plan maintenance activities in advance
Unique advantages of [SL] DESK
01
The capabilities of [SL] DESK cover a wide range of administration, technical support, collaboration, and contractor oversight scenarios
02
A built-in audit logging system enables tracking of user activity and supports forwarding activity data to external systems via Syslog
03
A role-based access control model provides flexible permission management, allowing organizations to restrict access to platform functionality according to user roles
04
Centralized agent updates can be deployed across user devices even within isolated infrastructures without Internet connectivity
05
Group command execution with scheduled deployment capabilities enables administrators to perform planned maintenance activities without interacting with each device individually
06
User session recording helps ensure accountability and provides oversight of work performed by employees and external contractors in critical operational environments
How it works
The platform provides full real-time remote access to a user's screen, allowing administrators to monitor activity and take control of the system when necessary
Submit a request for DEMO access
Request DEMO access to test the solution, explore the interface, and see how effectively it fits Your infrastructure